Chilli, Lemon and Cracked Salt Pack of 16 Fixed

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Refund policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

Perishable goods such as food cannot be returned. 

To complete your refund, please email happy@mrsinghsldn.com with your request and a receipt or proof of purchase.

Failed Deliveries

Once your order has been dispatched (within the UK), if you have not received it within 4 working days, please contact us at happy@mrsinghsldn.com so we can look into this for you. Also please note that DPD will contact you to confirm that your order has not been received so we can continue with the process of sending out a new one for you. 

Damaged Orders

To claim for a damaged parcel, please send us the image of the box as it arrived, the shipping label and an image of the content showing the damage to happy@mrsinghsldn.com.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at happy@mrsinghsldn.com.